Privacy Policy

hello sunshine is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This page may be changed from time to time if updates are needed. Please make sure you are happy with these changes.

We may collect the following information from you:

- Your name

- Your contact information

- Demographic information such as postcode, preferences and interests

- Other information relevant to customer surveys or offers.

HOW WE USE YOUR INFORMATION

We will hold on to your information for a period of 6 months or for as long as needed to be able to provide the services to you. We keep a record of your information on a secure IT system.

Orders are printed on an order form for the purpose of assembling and dispatching your order. The printed order form is placed in an envelope along with your purchase and dispatched to you via post, we do not hold on to any additional hard copies of order forms.

We keep your contact details to:

- Send you service messages by email, such as order updates

- To deliver your purchases to you

- Sending you you information by email about our new products and services.

- Fraud prevention and detection.

We do not store your cards security/CVV code, however we need your payment information to give refunds and to take payments, also for fraud prevention and detection.

We store your purchase history and saved items to provide customer service and support and to handle returns.

Like many sites we use "cookies" to collect information. You can instruct your browser to refuse all cookies or indicate which cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.